PRIVACY POLICY – Chill&Drink

 

This Privacy Policy explains how Chill&Drink (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you use our website chillanddrink.pl or interact with us.

1. Data Controller
The data controller responsible for your information is:
Chill&Drink
Email: hello@chillanddrink.pl

2. What Data We Collect
We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number (optional)

  • Company name (if provided)

  • IP address and browser data

  • Order and communication history

3. How We Collect Your Data
Your data is collected when you:

  • Fill out our pre-order form

  • Contact us via email or social media

  • Browse our website (cookies and analytics)

4. Why We Use Your Data
We process your personal data for the following purposes:

  • To respond to your inquiries

  • To provide you with product information and pre-order updates

  • To issue invoices and process payments

  • To fulfill legal obligations

  • For internal analysis and improvement of our services

5. Legal Basis for Processing
We process your data based on:

  • Your consent (e.g. subscribing to emails)

  • The performance of a pre-contractual agreement (e.g. pre-order form)

  • Legal obligations (e.g. invoicing)

6. Data Retention
We store your personal data for as long as necessary to fulfill the purposes outlined above or to comply with legal requirements. Inactive user data will be deleted after 24 months.

7. Data Sharing
We do not sell or share your personal data with third parties, except:

  • With service providers (e.g. hosting, email delivery)

  • Where legally required (e.g. tax authorities)

8. Your Rights
You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request data deletion

  • Withdraw consent at any time

  • Lodge a complaint with the data protection authority (UODO)

To exercise any of these rights, please contact us at hello@chillanddrink.pl

9. Cookies
Our website uses cookies to improve performance and user experience. You may manage your cookie preferences through your browser settings.

10. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss.

11. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. The most recent version will always be available on our website.

For questions or concerns regarding your data, contact us at hello@chillanddrink.pl